FAQ & Troubleshooting
Frequently asked questions and how to get support.
By Heath and 3 others4 authors9 articles
Device Requirements for VisibuildSupported mobile devices for Visibuild
What can I do offline in Visibuild?What features are available without an internet connection on the mobile app, how to pre-save Visis for offline use and how changes sync when you're back online.
Sync offline changesWhat you should do to sync offline changes
How to delete a photo or attachmentSteps for deleting an attachment on the Mobile and Web App
How to archive VisisRemoving Visis that are no longer needed, and how to restore them
How to update reviewer to multiple visisHow to bulk-reassign the reviewer on multiple Visis at once, useful when a team member has left or you need to transfer a review workload.
How to share information with othersShare the data you've capture on Visibuild to external parties
How to ask for assistance, provide feedback or suggestionsIn platform methods for requesting assistance, providing feedback, product suggestions, or improvements
Viewer Types in VisibuildThere are three types of viewers in Visibuild, each giving read-only access at a different level. This article explains what each one does, and how they work.
