Learn how to mark a defect as In dispute when you disagree it's valid or think it's out of scope. Covers raising a dispute on web and mobile, resolving it by reopening or closing, configuring dispute settings per round, and filtering by In dispute status.
How to put a defect into dispute
The steps are the same on both web and mobile:
Open the defect.
Select the drop down menu
Choose "Mark as in dispute"
If prompted, provide a reason why.
If your round has notifications configured, the nominated recipients will be emailed when the defect is put into dispute.
Resolving a disputed defect
Once a defect is in dispute, you have two ways to take it out of dispute and resolve it:
Move back to Open → You can leave a comment explaining why you're reopening it.
Mark as Closed → You can leave a comment explaining why you're closing it.
Note: Only the creator of the defect or a reviewer can mark a defect as closed.
Configuring In-dispute settings
When setting up a defect round, you can control how disputes behave:
Toggle on whether users are required to provide a comment when marking a defect as In dispute.
Select which user(s) are notified by email when a defect in that round is put into dispute.
Note: If you select a company for notifications, all users from that company on your project will receive an email.
Filtering for In-Dispute
To see everything currently in dispute, apply the In dispute filter under Visi status. This is available on both web and mobile.
