The Tickets Portal can be publicly accessed via an online link, or QR code, which can be used to create a Ticket to your Tickets Table.
Accessing/Distributing the Tickets Portal link or QR Code
To access the Tickets Portal link follow these steps:
Navigate to your Project
Select Project Setup
Select Tickets
Copy the Portal Link or Download the QR Code
Please note, we suggest customising the locations shown in your Tickets Portal prior to providing the link to end users. Please refer to our page on Tickets Location Set-up using the button below.
Creating a Ticket on the Tickets Portal
Once you have access to the link, creating a Ticket is very easy. Users are required to complete the following fields:
Location (Searchable)
Title (Text)
Description (Optional Text)
Attachment(s)
Name
Email
Phone
Below is a short video showing what this experience is like for an end user:
