Post Completion Ticket Management
End user ticket creation, and ticket management for your Company.
By Daniel and 3 others4 authors11 articles
- What is Tickets in Visibuild?Learn what the Tickets module is and how it fits in to the Quality Management process.
- Toggling on the Tickets Portal for your ProjectLearn how to turn the Tickets Portal on for the Project that you're setting up for Post Completion Management.
- Configuring Locations in the Tickets Portal for your ProjectLearn how to set-up the Tickets Portal to show only the locations that you want shown for your project
- Creating a Ticket using the Tickets PortalHow to use the tickets portal to create a Ticket against a Project, and find the link/QR code to distribute to the end users.
- Managing Post Completion TicketsThe Tickets feature allows you to manage external requests - such as post-completion items directly through Visibuild.
- Creating a Linked Defect from a TicketLearn how to create a defect linked to a Ticket in your Tickets Table
- Filtering and Exporting in the Tickets TableThis article explains how filters and exporting can be used to help you manage your Tickets from the Tickets Table view.
- Tickets Building Manual Inclusion DocumentThis article provides you with a resource to include in your Building Manual, to communicate the procedure for creating Tickets on Visibuild as a building end user.
- Headcontractor - Tickets OnboardingA step-by-step guide for setting up your company’s tickets portal
- Configuring Email Notification for your Tickets PortalLearn how to customise email notifications for your tickets portal
- Understanding Ticket CategorisationHow to set up root cause and responsible party fields on tickets, make them mandatory and use them to close out tickets with the right accountability data attached.