Post Completion Ticket Management
End user ticket creation, and ticket management for your Company.
What is Tickets in Visibuild?Learn what the Tickets module is and how it fits in to the Quality Management process.
Toggling on the Tickets Portal for your ProjectLearn how to turn the Tickets Portal on for the Project that you're setting up for Post Completion Management.
Configuring Locations in the Tickets Portal for your ProjectLearn how to set-up the Tickets Portal to show only the locations that you want shown for your project
Creating a Ticket using the Tickets PortalHow to use the tickets portal to create a Ticket against a Project, and find the link/QR code to distribute to the end users.
Managing Post Completion TicketsThe Tickets feature allows you to manage external requests - such as post-completion items directly through Visibuild.
Creating a Linked Defect from a TicketLearn how to create a defect linked to a Ticket in your Tickets Table
Filtering and Exporting in the Tickets TableThis article explains how filters and exporting can be used to help you manage your Tickets from the Tickets Table view.
Tickets Building Manual Inclusion DocumentThis article provides you with a resource to include in your Building Manual, to communicate the procedure for creating Tickets on Visibuild as a building end user.
Headcontractor - Tickets OnboardingA step-by-step guide for setting up your company’s tickets portal
Configuring Email Notification for your Tickets PortalLearn how to customise email notifications for your tickets portal