Visibuild

Learn what the Tickets module is and how it fits in to the Quality Management process.

What is Tickets in Visibuild?

Learn how to turn the Tickets Portal on for the Project that you're setting up for Post Completion Management.

Toggling on the Tickets Portal for your Project

Learn how to set-up the Tickets Portal to show only the locations that you want shown for your project

Configuring the Tickets Portal for your Project

How to use the tickets portal to create a Ticket against a Project.

Creating a Ticket using the Tickets Portal

The Tickets feature allows you to manage external requests - such as post-completion items directly through Visibuild.

Managing Post Completion Tickets

Learn how to create a defect linked to a Ticket in your Tickets Table

Creating a Linked Defect from a Ticket

This article explains how Filters can be used to help you manage your Tickets from the Tickets Table view.

Using Filters in the Tickets Table

This article provides you with a resource to include in your Building Manual, to communicate the procedure for creating Tickets on Visibuild as a building end user.

Tickets Building Manual Inclusion Document

Daniel Ferguson

Sam Dorevitch

End user ticket creation, and ticket management for your Company.

Post Completion Ticket Management

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.