By the end of this article you'll understand the full defect management workflow in Visibuild, from capturing defects on site through to re-inspection, bulk actions, and tracking progress across your project.

Defect management in Visibuild follows a clear sequence. A defect is raised on site or during an inspection, assigned to the responsible trade, reviewed after rectification, and closed out. Each step has its own article linked below. This page gives you the full picture and tells you where to go for the detail.

Before raising defects, make sure your project is set up correctly. This includes configuring defect rounds, automated due dates, automated reviewer assignment, and your web and mobile display settings.

Defects are most commonly raised on the mobile app during a site walk. You can raise a defect as a standalone issue or directly within an inspection. If you're working in an area with low connectivity, Visibuild's offline mode lets you capture everything and sync when you're back in range.

Once a defect is raised, you can update the assignee, due date, reviewer, location, or any other field from both the web app and mobile app. Use the web app for bulk updates across multiple defects at once.

Once the trade has completed the rectification work, the reviewer carries out a re-inspection and either approves and closes the defect or requests further changes. This can be done from the mobile app or the web app.

Use the project dashboard to get a live view of open defects by location and company, track re-inspection rates, and monitor how your defect programme is tracking against programme milestones.

For non-conformances that require a more formal response process, see How to manage non-conformances. For configuring the review workflow so defects require formal sign-off before close-out, see Understanding the Review Workflow.